Terms & Conditions

Sculpt Aesthetics

Acceptance of Terms

By accessing this website, booking an appointment, purchasing products, or receiving treatment at Sculpt Aesthetics, you agree to comply with and be bound by these Terms & Conditions, along with all clinic policies published on this website.

If you do not agree with these terms, you must not proceed with booking or treatment.

Sculpt Aesthetics reserves the right to update these Terms & Conditions at any time. The version in effect at the time of your appointment will apply.

1. Booking & Deposits Policy

To secure your appointment at Sculpt Aesthetics, a booking fee is required.

• A $50 booking fee is required for all appointments (unless otherwise stated).
• This fee is redeemable toward your treatment on the day of your appointment.
• Booking fees are non-refundable but transferable with appropriate notice (see Cancellation Policy below).

For clients on a VIP Plan who do not have a booking deposit on file, any missed appointment or failure to provide the required notice period will result in that month’s treatment being automatically forfeited. The session cannot be carried over or rescheduled. Repeated no-shows may require a deposit to be kept on file for all future bookings.

This ensures appointment availability and respects the time allocated specifically for you.

2. Cancellation & Rescheduling Policy

We kindly require 48 hours’ notice for any appointment cancellations or rescheduling.

• Cancellations or changes made with more than 48 hours’ notice will retain the booking fee.
• Cancellations or reschedules made within 48 hours may result in forfeiture of the booking fee.
• No-shows may be charged 100% of the treatment cost at the clinic’s discretion.

Late arrivals may result in shortened treatment time or the need to reschedule, depending on availability.

We value your time and appreciate your respect for ours.

3. Treatment Eligibility & Medical Disclosure

All clients must complete a consultation and medical history form prior to treatment.

• Clients must disclose all medical conditions, medications, allergies, and recent treatments.
• Sculpt Aesthetics reserves the right to decline treatment if it is deemed unsafe or unsuitable.
• Some treatments require medical approval or prescription prior to proceeding.

Your safety is our highest priority.

4. Cosmetic Injectable Policy

All cosmetic injectable treatments are performed in accordance with Australian regulations.

• A consultation with a qualified clinician is required before treatment.
• Results vary between individuals.
• No results are guaranteed.
• Follow-up appointments may be recommended to assess outcomes.

Suitability is determined during consultation.

5. Treatment Risks & Complications

All medical and aesthetic procedures carry inherent risks, which may include but are not limited to:

• Bruising
• Swelling
• Infection
• Allergic reaction
• Dissatisfaction with aesthetic outcome
• Rare but serious vascular or medical complications (where applicable)

By proceeding with treatment, you acknowledge these risks and confirm informed consent will be obtained prior to any procedure.

6. Pricing Policy

• All prices listed are in AUD.
• Prices are subject to change without notice.
• Treatment costs vary depending on individual needs and treatment areas.
• A personalised quote will be provided during consultation.

6. Refund Policy (Services)

Due to the nature of aesthetic treatments:

• We do not offer refunds for change of mind.
• We do not guarantee specific results.
• If concerns arise, we encourage you to contact us so we can review and support you appropriately.

Your satisfaction is important to us, and we are committed to ongoing care.

7. Product Returns Policy

For hygiene and safety reasons:

• Opened or used products cannot be returned or exchanged.
• Unopened products may be returned within 7 days with proof of purchase.
• Prescription skincare products are non-refundable once compounded or dispensed.

8. Gift Voucher Policy

• Gift vouchers are valid for 3 years from date of purchase (in line with Australian Consumer Law).
• Gift vouchers are non-refundable and not redeemable for cash.
• Lost or stolen vouchers cannot be replaced.

9. Privacy Policy (Short Website Version)

Sculpt Aesthetics respects your privacy and complies with Australian Privacy Principles.

We collect personal and medical information to:
• Provide safe and appropriate treatments
• Process bookings and payments
• Communicate appointment information

Your information is stored securely and will never be shared without your consent unless required by law.

10. Photography & Marketing

Clinical photographs may be taken for medical records and treatment planning.

With separate written consent, images may be used for:

• Educational purposes
• Marketing materials
• Website or social media

Clients may decline marketing consent at any time.

11. Limitation of Liability

To the maximum extent permitted by law:

• Sculpt Aesthetics is not liable for indirect, incidental, or consequential damages arising from treatments or products.
• Clients are responsible for adhering to aftercare instructions provided.
• Failure to follow aftercare guidance may impact results and increase risk of complications.

Nothing in these Terms excludes statutory guarantees under Australian Consumer Law.

12. Aftercare & Results Disclaimer

Treatment outcomes vary between individuals depending on factors including age, skin condition, lifestyle, and adherence to aftercare instructions.

Clients are responsible for following provided aftercare guidelines. Failure to do so may affect results.

13. Website Use

All content on this website is for informational purposes only and does not replace a personalised consultation.

Content may not be copied, reproduced, or distributed without written permission from Sculpt Aesthetics.

14. Governing Law

These Terms & Conditions are governed by the laws of Australia and the State in which Sculpt Aesthetics operates.

Updated February 2026

Sculpt Aesthetics

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